Skip to main content

Food Safety

Food Safety

You’ll find on this page:

Standard 3.2.2A Food Safety Management Tools

A new national Food Safety Standard is in place to assist food businesses in handling and processing food in a way that ensures it is safe to eat.

The Standard extends existing requirements and introduces three food safety management tools for food service, caterers, and some retail businesses.
Affected businesses must have the new requirements in place by December 2023.
To see if the new standard applies to your business or for further information, please visit the SA Health website below or contact us.

Registering a Food Business

A food business must notify Council of its food handling operations by providing its business contact details on the Food Business Notification form. Notification is required 14 days before opening and is only required once unless your business details change.

Once your notification is received, a pre-opening inspection of your business can be arranged (free of charge) to assist the owner with design/layout advice and food safety requirements (see guidelines below).

Home-Based Food Businesses can apply to us for approval using the home-based food business form.

Food Business Notification Form

A food business notification form must be completed if you want to sell food as a permanent food business or in the City of Holdfast Bay. If your business details, such as ownership, ABN, or location, change, you must submit an updated food business notification form. This Food Business Notification form is designed for a single business location. Where a food business sells food from multiple locations, a separate form must be completed for each location.

Business details

Business Street Address

Please provide the date your business first opened

(example: Two fulltime employees plus three employees working half-time would equal 3.5 full-time equivalent employees)

Opening Days

i.e 9am- 5pm Monday - Wednesday, Friday 9am- 9pm Thursday 10am- 5pm Saturday and Sunday

Proprietor/Company details

Name of proprietor

if applicable

Postal Address

Please enter your email so we can get in touch.

Do you have a certified food safety supervisor?

If your food business is a retailer, food service, or caterer that handles unpackaged potentially hazardous foods, you must appoint a certified food safety supervisor, as required by Food Safety Standard 3.2.2a.

Max file size: 5 MB Max number of files: 5 files

Please select any of the following food processing activities your business conducts
Does your business provide food to vulnerable populations (e.g. aged care, hospitals or child care centres)?

Declaration

Registering for a Temporary Street Traders Permit

All Temporary Street Traders within Holdfast Bay must hold a current permit to sell food/beverages or goods/services when trading from council/public land. The council issues these permits, and we encourage vendors to apply online using the link below.

Learn about Food Safety and Allergens

The Food Act 2001 and associated Food Safety Standards require Australian food businesses to produce food that is safe and suitable for consumption.

I'm Alert is a free online training tool for food businesses to ensure food quality and safety. The program is equivalent to a two-day consultant-delivered course. Upon completion, a training acknowledgment form can be printed for your staff records.

DoFoodSafely is also a free online training tool. The program is also available in Vietnamese, Arabic, and simplified Chinese.

Learn about the Food Safety Rating Scheme

We participate in the voluntary State-wide Food Safety Rating Scheme.

Its purpose is to inform consumers how well a food business complies with the Food Safety Standards during their unannounced routine inspection by providing a score, in the form of stars, for businesses to display at their discretion.

  • 5 stars = Excellent.
  • 4 stars = Very Good.
  • 3 stars = Good.

Businesses that receive a rating of fewer than three stars are not eligible for a star rating.

Certificates are awarded after an Environmental Health officer undertakes a routine inspection and resolves any non-compliant issues. A business can choose to display its rating publicly. Only food service businesses, such as hotels, restaurants, cafes, take-away shops, hotels, and retail bakeries, are eligible to participate in the scheme.

The SA Health Food Safety Rating Scheme website below provides more information, including supporting documentation and contact details.

Lodge a Food Complaint

Our Environmental Health Officers work with food businesses to advise and educate food handlers on the correct way of handling food and keeping food safe and suitable.

If you have any complaints or questions about food or food premises, please get in touch with one of our Environmental Health Officers.

Foreign Objects

If you find a foreign object in your food, keep it with the food and store it in a safe place (freezing is recommended). If possible, keep the receipt.

Food Poisoning

Symptoms of foodborne illness may include diarrhoea, vomiting, fever, sore throat with fever, and jaundice.

If you experience these symptoms, you should see a doctor for immediate medical attention. Ask your doctor to take a specimen sample to be sent to a laboratory for analysis.