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Payments

 Web payments

Credit Card Payment may be made directly to The City of Holdfast Bay through our secure online payment service. We only accept Visa and MasterCard online. Please enter your customer reference number as located on the front of your notice.

Please select a link:

Other payment options

If you would like to pay using another method to online payments, please view below to see alternative payment options:

Payment Options for Rates
  • Direct Debit 

A Direct Debit application form allows the City of Holdfast Bay (User ID No. 401791) to directly debit your financial institution for payment of your Council rates from a savings or cheque account. This facility is not available for credit cards. This payment option is for annual or quarterly instalments deductions only.

Direct Debit Request DL Brochure(301 kb)

Direct Debit Application Form(357 kb)

  • BPay

    Payments may be made by telephone or internet through your participating financial institution. Contact your financial institution to register, quoting biller code 10132 and the customer reference number which is located at the foot of your rate notice page.
  • Australia Post Counter and Phone Service

    Payment may be made at any Australia Post Office with Billpay facilities. The minimum amount payable is $50.00. Credit card payments may be made where available.

   Telephone payment may also be made through Australia Post Billpay service, please ring 131816.
   Follow the recorded directions, quoting Billpay code 0504 and the customer reference number which
   is located underneath the Billpay code on your rate notice.

  • In Person at Council Offices

Please bring your Rates Notice to a City of Holdfast Bay Customer Service Centre. Eftpos, Visa and Mastercard are all accepted.

 Customer Service Centres are located at:

•  Brighton, 24 Jetty Road, Brighton (open 8:30am-5pm Monday to Friday)
•  Glenelg, Glenelg Library, 2 Colley Terrace, Glenelg (open 9am-5pm Monday to Friday)

  • By Post

    Cheque or Money Order should be made payable to the City of Holdfast Bay, crossed "Not Negotiable" and forwarded with the payment slip.  For payment by Visa or MasterCard, please fill in the back of the payments slip. Payment slips should then be posted to:

           City of Holdfast Bay
           PO Box 19
           BRIGHTON SA 5048

Receipts will only be issued if clearly requested. Post-dated cheques will not be accepted and returned to owner.

My Post Digital Mailbox

MyPost Digital Mailbox is a handy online tool to give you convenience, security and peace of mind when managing your bills, statements and other transactions online.

With more functionality than email you can use your digital mailbox to:

  • Receive and pay selected bills in just a few clicks
  • Upload and securely store important documents
  • Receive notifications and reminders
  • Schedule payments

Get started in 4 easy steps:

  • Sign up at digitalmailbox.com.au
  • Enter your details
  • Verify your account
  • Connect to the City of Holdfast Bay

That's it! Your digital mailbox is ready to go.

Register My Dog

Please bring your dog notice (you can download a new Dog Registration Form(55 kb) here) to a City of Holdfast Bay Customer Service Centre.

Customer Service Centres are located at:

  • Brighton, 24 Jetty Road, Brighton (open 8.30am-5pm Monday to Friday)
  • Glenelg Library, 2 Colley Terrace, Glenelg (open 9am-5pm Monday to Friday)

Eftpos, Visa and Mastercard are accepted.

Parking Fines
  • Australia Post Counter and Phone Service

    Payment may be made at any Australia Post Office with Billpay facilities. Credit card payments may be made where available.  Telephone or online payment may also be made through the Australia Post Billpay service, please ring 131816. Follow the recorded or online directions, quoting biller code 2810 and the customer reference number which is located at the bottom of your parking ticket (26 digits - excluding 2810). Payments must be made by the due date as overdue fines will not be accepted.
  • In Person at Council Offices

    Please bring your Infringement or Parking ticket to a City of Holdfast Bay Customer Service Centre. Eftpos, Visa and MasterCard are all accepted. 

Customer Service Centres are located at:

  • Brighton Civic Centre, 24 Jetty Road, Brighton (open 8:30am-5pm Monday to Friday)
  • Glenelg Library, 2 Colley Terrace, Glenelg (open 9am-5pm Monday to Friday)

  • By Post
    Cheque or Money Order should be made payable to the City of Holdfast Bay, crossed "Not Negotiable" and forwarded with the payment slip to:

          City of Holdfast Bay
          PO Box 19
          BRIGHTON SA 5048

Receipts will only be issued if clearly requested. Please be aware that post-dated cheques will not be accepted and will be returned to owner.

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